# DELIVERY INFORMATION
Product Delivery Before Eid
Valued Customers, in order to receive your desired product before Eid, These would be the last date of placing an order:
Inside Dhaka Metropolitan Area: 17 July, 1:00 PM
Outside of Dhaka Area: 16 July, 1:00 PM
Orders placed after this deadline will be processed after 23 July, 2021.
Due to the newly imposed Government rules regarding Lockdown during this pandemic and to protect our employees, we will be continuing our
E-commerce operation three days a week. These are the following days your orders will be processed and dispatched for delivery:
Sunday, Tuesday and Thursday.
Delivery time may take longer than usual. We appreciate your understanding & cooperation in these dire times.
Please note that the following locations/districts may experience delayed deliveries due to government restrictions: Jessore, Bagerhat , Gopalganj, Khulna
We deliver anywhere in Bangladesh through reputed delivery partners!
What are the delivery fees?
Enjoy free delivery for any purchase.
What is the Standard Delivery time?
|LOCATION||DELIVERY TIME||CASH ON DELIVERY|
|Dhaka Metropolitan Area||3 - 4 working days||YES|
|Dhaka ( Savar, Gazipur, and surrounding area)||3 - 5 working days||YES|
|Outside Dhaka||5 - 7 working days||YES|
Working Days: Sunday to Thursday, except public holidays.
Please note that:
Cutoff time is 2 pm:
- This means that if an order is placed after 2pm on 18/11/2020, it will only be delivered on the 20/11/2020 with next day delivery
Friday & Saturday are not considered as a working days, hence all deliveries are postponed to the following day
- This means that if an order is placed with next day delivery on Thursday before 2 pm, it will be delivered on Sunday.
· Delivery times specified above may vary depending on stock availability and delivery location.
· Delivery times may vary due to the ongoing Covid-19 pandemic
· Please check the delivered products & packaging immediately after receiving in presence of delivery staff.
· In case of damaged packaging/product, wrong quantity of products that you originally ordered online, wrong products/product variants delivered; please check the delivery package and inform the delivery person immediately to return the products. You are also recommended to call us at our customer service number: 01966444455. Kindly mention your name and order ID during the call so that we can resolved the issue swiftly.
· Any damaged return/replacement claim after delivery person leaves will not be accepted.
· If you want the product to be gift wrapped, kindly mention it in the order comment section when you place the order online. This may cause delay in dispatching your order.
· If you have made online payments for your products through bKash/ Debit/Credit Card/ Nagad/ Rocket but did not receive any confirmation email / confirmation call from our customer service number: 01966444455 or send us email to: [email protected]
· After placing your order if the cash was deducted from your bKash/ Debit/Credit Card/ Nagad/ Rocket account but order didn’t get placed under your profile order history on our website, kindly contact us at our customer service number: 01966444455. Kindly mention your name and order ID during the call. You can also email us at our support email: [email protected]